Business Analysis Webinars for March 2018 - Part II

Clear Communications on Project Teams: Send Lawyers, Guns, and Money

Presented by Ken Hanley, KTH Program and Project Management, Inc.

All the research and academia and lectures aside, it comes down to two things:

1. Am I understanding?
2. Am I doing everything I can to make myself understood?

The world we work in isn’t so complicated as to require complex theorems and formula and lectures to figure it out: Ken will talk about the ‘basic stuff’, the day –to-day blocking and tackling of understanding and being understood that’ll make our work days better and more effective.

Through stories and anecdotes, advice and cautions (“Whatever you do, don’t do this dumb thing I did!”), questions and questionable quotes, Ken will take us through an hour of the ‘try this’ and ‘don’t do that’ that’s he’s learned over twenty years of working with PMs and BAs, and the people that PMs and BAs work with.

LEARNING OBJECTIVES

·        Communicating clearly with technical people

·        How to Understand

·        How to be Understood

  

Audience: Public

Date/Time: Tuesday, March 20, 2018; 2:00 pm – 3:00 pm EDT

Host: BA Times     @BATimes

Cost: Free

Registration:   BATimes Public Webinar Registration

  

Inside Effective Business Requirements Documentation

Presented by Rob Stewart, Senior Consultant, IAG Consulting

This session is a deep dive into requirements documentation issues showing examples of good documentation practices, and samples of materials that only look good on the surface, but have significant buried problems.

Learning Objectives:

1.      Know what material must be present in high quality requirements documentation.

2.      See how documentation defects impact project performance.

3.      Learn how to simplify your strategy for documentation by focusing on the right information at the right time.

Audience: Public

Date/Time: Wednesday, March 21, 2018; 10:00 am – 11:00 am EDT

Host; IAG Consulting    @IAGConsulting

Cost: Free

Registration:   IAG Consulting Public Webinar Registration

Return On Process: Getting Real Performance Results from Process Improvement

Presented by: Michael West

If process improvement is to remain a viable and valuable business pursuit, we need to start understanding and measuring how capability affects business performance

Audience: Public

Date/Time: Wednesday, March 21, 2018; 11:00 am – 12:30 pm EDT

Host: IT Metrics & Productivity Institute    @ITMPI

Cost: Free

Registration:   ITMPI Webinar Registration

Three high-impact reasons to extend TFS for requirements management leveraging BABOK Guide

Presented by Asif Sharif and Bob Savelson, Modern Requirements

Millions of users across the biggest organizations worldwide rely on the capabilities of Microsoft’s Team Foundation Server (TFS) every day to define and deliver their products to market. Widely recognized as the application lifecycle management (ALM) leader, TFS and its cloud offering Visual Studio Team Services (VSTS) regularly turn up in Gartner and Forrester market analysis reports as the top ALM suites. 

Modern Requirements, in conjunction with IIBA, has developed the BABOK® Guide template for TFS / VSTS that enables Business / Systems analysts to Define, Manage and Analyze requirements in TFS, throughout the application lifecycle.
 

Learning Outcomes:
 

·        Learn how to leverage and automate the techniques outlined in the BABOK v3.0 and build / maintain a repeatable process based on industry standards

·        See how you can easily organize your work and comfortably collaborate with technical & business stakeholders; textually and visually

·        Explore how to the bridge the gap between information and document management

Audience: Public

Date/Time: Wednesday, March 21, 2018; 1:00 pm – 2:00 pm EDT

Host: International Institute of Business Analysis    @IIBA

Cost: Free

Registration:   IIBA Public Webinar Registration

Conquering the Challenge of Adopting Lean and Agile Into Your Business Webinar

Presented by Michael Jebber, CSM, CSP, CSPO, SPC, TwentyEighty Strategy Execution

Meeting Today’s Business Demands With Lean and Agile 

Today’s business environment is complex and hyper-paced. As expectations from customers, employees, shareholders, and the executive board continue to increase, the pressure for better, faster, cheaper, more innovative products and services is pushing the limits of what businesses can sustainably achieve.

For these reasons, and many others, businesses are turning to methods of operation like Lean and Agile to better adapt to the realities of today’s demands. The challenge? How do you successfully introduce a transformational operating technique into your business without compromising your strategy, and at the same time creating a high opportunity for early and sustained measurable success?

Join this webinar to learn:

·        The common obstacles organizations face in meeting demands today, and recount how Lean and Agile have found their way into the business community

·        Practical approaches to adoption that will minimize risk and maximize opportunity for measureable success

·        How successfully blending Lean and Agile into your culture is key to sustaining and improving your results year after year

The value provided by Lean and Agile is realized from the approach used to leverage and integrate these philosophies and techniques within a business, and not from simply introducing a new framework.

Audience: Public

Date/Time: Thursday, March 22, 2018; 11:00 am – 12:00 pm EDT

Host: TwentyEighty Strategy Execution

Cost: Free

Registration:   TwentyEighty Public Webinar Registration

 

Agile Coaching: A Key to High-performing Agile Teams and Projects

Presented by Michael Delis, Senior Trainer and Consultant, Corporate Education Group

This webinar will offer a shared understanding of a best-practiced Agile Coaching Competency Framework. Components and associated agile coaching competencies will be defined and how to effectively apply the framework to help agile teams and projects achieve high performance and exceptional results will be presented.

Learning objectives include:
   • Understanding of Agile Coaching Competency Framework Components
   • Understanding of agile coaching competencies

Topics covered:
   • Agile-Lean Practitioner
   • Teaching/Mentoring
   • Facilitating/Professional Coaching
   • Technical/Business/Transformation Mastery

Audience: Public

Date/Time: Thursday, March 22, 2018; 1:00 pm – 2:00 pm EDT

Host: Corporate Education Group    @CorpEdGroup

Cost: Free

Registration:   Corp Education Group Webinar Registration

Fundamentals of Business Analytics

Presented by Dr. Mark Griffin, Chair of IIBA Busines Analytics SIG

Business analytics is about turning data into insight and using this insight to make better business decisions. Today the opportunity to make better decisions is growing as technology is becoming increasingly sophisticated and the amount of data available is growing. Business analytics, when implemented correctly, are a source of competitive advantage for a firm.

Firms across all industries are taking advantage of business analytics. In retail, automobile rental companies are using business analytics to optimise repurchase through the choice of lighting and interior decoration of their stores. Supermarkets are optimising purchase by analysing spending patterns to decide where to place items within the store. Banks are saving millions using business analytics to stop fraud before the charge has been paid. Every company has the ability to harness the power of business analytics. It is estimated that 96% of companies fail within their first ten years. The chance of failure is higher if firms fall behind their competition by not adopting business analytics.
 

This webinar will address the fundamentals of business analytics. Specifically, it will address:
 

What data is.

How data has been/will be used.

How data can be used in a business context.

How to incorporate data analysis into your business.

What possible challenges may arise from the implementation of business analytics.

Audience: IIBA Members

Date/Time: Monday, March 26, 2018; 4:00 am – 5:00 am EDT

Host: International Institute of Business Analysis    @IIBA

Cost: Free

Registration:   IIBA Members-Only Webinar Registration

Managing Conflicts in Projects

Presented by: Cecelia Boggi

Through a fictitious project case study, this webinar will help the attendants to become aware of the need to prevent and manage conflicts, through self-awarenes and knowledge of other people.

Audience: Public

Date/Time: Tuesday, March 27, 2018; 11:00 am – 12:30 pm EDT

Host: IT Metrics & Productivity Institute    @ITMPI

Cost: Free

Registration:   ITMPI Webinar Registration

  

Getting it Right: Best Practices for Requirements Management  

Presented by Dr. Martin Schedlbauer, Ph.D., CBAP, OCUP, Senior Trainer and Consultant, Corporate Education Group

Requirements are at the core of any project, and, therefore, must be carefully managed. In this webinar, you will learn the essential requirements management practices, including the requirements life cycle from inception to implementation, requirements management planning, and requirements management tools. In addition, you will learn how to write SMART requirements statements that are useful and actionable. Finally, we will contrast and compare the traditional requirements management approach with agile requirements management.

Learning objectives include:

·        Understand the requirements management process

·        Learn how to write good requirements

·        Appreciate the value of a requirements management plan

·        Contrast plan-driven and change-driven requirements management approaches

Audience: Public

Date/Time: Tuesday, March 27, 2018; 1:00 pm – 2:00 pm EDT

Host: Corporate Education Group    @CorpEdGroup

Cost: Free

Registration:   Corp Education Group Webinar Registration

Top 10 Things about Business Architecture for BAs and PMs

Presented by Ross Little, Executive Managing Partner, IAG Consulting

Business architecture is a strategic differentiator. However, there are practical applications of tools and techniques that will support and link business strategy to the tactical outcomes. By applying models and standards the business analyst and the project managers benefit from the alignment, clarity and re-usability of the business architecture. The objectives of the webinar are to:

·        Explain why bother doing business architecture

·        Describe business architecture as a complementary and supporting methodology to analysis deliverables

·        Demonstrate some cool tools PMs and business analyst could use

·        Show you how to be a hero to your business, developers, testers and customer

·        Provide a description of value Participants will acquire a functional knowledge of business architecture. The adoption of business architecture tools and techniques will support the management of requirements & risk by establishing clearer scope.

Audience: Public

Date/Time: Wednesday, March 28, 2018; 10:00 pm – 11:00 pm EDT

Host: IAG Consulting    @IAGConsulting

Cost: Free

Registration:   IAG Consulting Webinar Registration

Critical Thinking

Presented by Johannah (Jody) Jones, Ph.D., President, Strategic Transformations

Steps to Making Clearer and More Effective Decisions

In this fast-paced world, one thing is certain: We need sharp critical thinkers who are able to size up a situation, realize the potential where others may not, and seize opportunities through prompt decision making.

We all perform some level of critical thinking in our daily lives, yet most of us don’t really know what it entails or how we do what we do. 

This preview offers you a practical introduction to the highly popular AMA seminar, Critical Thinking. We’ll introduce you to the RED model of critical thinking and describe the basics of putting it into action using a practical case study.

What You Will Learn

AMA's Critical Thinking seminar walks you through making reasoned judgments that are well thought out. Join us to get a preview of how the seminar reveals the methods used to improve your ability to engage in logical and rational thinking, including:

·        How the RED (Recognize assumptions, Evaluate arguments, Draw conclusions) Model is used to get to a decision point

·        The importance of separating facts from opinions

·        Three steps you can take to apply critical thinking skills right away

While attending this preview is FREE, reservations are required.

Audience: Public

Date/Time: Wednesday, March 28, 2018: 12:00 pm – 1:00 pm EDT

Host: American Management Association    @AMAnet

Cost: Free

Registration:   AMA Public Webcast Registration

Live Storyteller Demonstration 

Presented by Blueprint Software Systems

Agile processes alone cannot drive the business value you need to continuously launch successful products to market. You need a tool that bridges the gap between agile development and business objectives.

Storyteller helps you scale agile to the enterprise with intelligent, automated, business-IT alignment. The new release of Storyteller includes features that:

·        Add intelligence to the front end of the SDLC by automatically discovering reuse opportunities

·        Orchestrate business agility and enforce alignment through automation

·        Promote cross-departmental collaboration with persisted, auditable feedback

Audience: Public

Date/Time: Wednesday, March 28, 2018; 11:00 am – 11:30 am EST

Host: Blueprint Software Systems    @Blueprintsys

Registration:   Blueprint Live Storyteller Demo Registration

Fundamentals of Business Analytics

Presented by Dr. Mark Griffin, Chair of IIBA Busines Analytics SIG

Business analytics is about turning data into insight and using this insight to make better business decisions. Today the opportunity to make better decisions is growing as technology is becoming increasingly sophisticated and the amount of data available is growing. Business analytics, when implemented correctly, are a source of competitive advantage for a firm.

Firms across all industries are taking advantage of business analytics. In retail, automobile rental companies are using business analytics to optimise repurchase through the choice of lighting and interior decoration of their stores. Supermarkets are optimising purchase by analysing spending patterns to decide where to place items within the store. Banks are saving millions using business analytics to stop fraud before the charge has been paid. Every company has the ability to harness the power of business analytics. It is estimated that 96% of companies fail within their first ten years. The chance of failure is higher if firms fall behind their competition by not adopting business analytics.
 

This webinar will address the fundamentals of business analytics. Specifically, it will address:
 

What data is.

How data has been/will be used.

How data can be used in a business context.

How to incorporate data analysis into your business.

What possible challenges may arise from the implementation of business analytics.

Audience: IIBA Members

Date/Time: Wednesday, March 28, 2018; 4:00 pm – 5:00 pm EDT

Host: International Institute of Business Analysis    @IIBA

Cost: Free

Registration:   IIBA Members-Only Webinar Registration

Business Analysis Webinars for March 2018

IIBA Certification Chat
Presented by Rich Larson, CBAP, PMP

The event is a free chat session using webinar technology. It features written questions and live answers by an experienced CBAP from Watermark Learning. Topics include anything related to IIBA's certifications you want, ranging from the ECBA, CCBA, or CBAP application to the exams to re-certification.

Audience: Public
Date/Time: Friday, March 2, 2018; 12:00 pm – 12:30 pm EST
Host: Watermark Learning    @WatermarkLearn
Cost: Free
Registration:   IIBA Certification Chat Registration

How to Lead People

Presented by: Milos Topic

In this webinar we will discuss some of the core principles applicable to all industries and all generations in order to build organizational culture worthy of top talent and major accomplishments.

Audience: Public
Date/Time: Tuesday, March 6, 2018; 11:00 am – 12:30 pm EST
Host: IT Metrics & Productivity Institute     @ITMPI
Cost: Free
Registration:   ITMPI Webinar Registration

Managing a Virtual Team

Presented by David Nicholls, IAG Consulting

The reality across many organizations is that managing geographically dispersed individuals on a “virtual team” becomes more and more viable every day. However, running a virtual team effectively is not as easy as setting up some fancy technology and managing remote individuals in the same way they’d be managed if they were collocated.

This one-hour webinar will explore the best practices that can be employed to overcome the inherent challenges of managing an effective and cohesive virtual team, as well as highlight many of the benefits which can be achieved using the virtual team management techniques that are currently used by IAG to manage our teams of consultants and client engagements across North America.

Participants will come away from this webinar with practical methods they can apply in their environment to help them communicate with, track progress on and improve results from the remote individuals and teams they manage.

Key content covered in the webinar:

·        Assessing the team and environment

·        Preparing for virtual communication and team management

·        Facilitation techniques for running virtual meetings

·        Leveraging tools and technology

·        Tracking individual/team progress

·        Resolving individual/team issues

·        Identifying areas for improvement

Get specific answers to:

·        “What steps can a manager take to prepare to manage their virtual team?”

·        “What facilitation techniques can be used to effectively elicit and communicate information in a virtual environment?”

·        “Can a manager “read” someone over the phone/ video-conference?”

·        “How can the technology at hand be leveraged and used effectively by a virtual team?”

·        “Which standard management techniques need to be enhanced (and how) to maintain control over and develop a strong virtual team?

 

Audience: Public
Date/Time: Wednesday, March 7, 2018; 10:00 am – 11:00 am EST
Host: IAG Consulting    @IAGConsulting
Cost: Free
Registration:   IAG Consulting Webinar Registration

Unlocking IT Resources to Achieve Business Innovation
Presented by: John Bowen

This webinar explains where resources are trapped in the IT organization and how they can be unlocked to achieve IT innovation.  

Audience: Public
Date/Time: Wednesday, March 7, 2018; 11:00 am – 12:00 pm EST
Host: IT Metrics & Productivity Institute    @ITMPI
Cost: Free
Registration:   ITMPI Webinar Registration




FranklinCovey’s 7 Habits® Seminar
Presented by Eileen Land, E-Learning, FranklinCovey

Create lifetime success with The 7 Habits®

Get a powerful introduction to the highly popular, hands-on seminar, The 7 Habits of Highly Effective People®, based on the international bestseller. In this preview, you will discover how The 7 Habits® can help you to lead yourself more effectively, engage and collaborate with others more successfully, and continually renew these capabilities. Your team and organization can also learn and harness these qualities for maximum results.

If you’ve ever wondered if The 7 Habits® are right for you, or just want to learn more, don’t miss this preview of the world’s premier leadership development solution.

What You Will Learn

Join us to get a preview of what you can expect when you take The 7 Habits of Highly Effective People® seminar, including:

·        Why The 7 Habits® are relevant in the 21st century 

·        What “effectiveness” means in an ever-changing, chaotic world  

·        How to grow your personal capabilities and interpersonal relationships 

·        How our paradigms affect our ability to achieve what matters most to us   

·        The importance of self-renewal in creating and sustaining results

Attending this preview is COMPLIMENTARY, but reservations are required.
  
Audience: Public
Date/Time: Wednesday, March 7, 2018: 12:00 pm – 1:00 pm EST
Host: American Management Association    @AMAnet
Cost: Free
Registration:   AMA Public Webcast Registration




Taking Charge of Organizational Change
Presented by: Vicki Wrona

This session provides a systematic approach for planning and directing organizational change at every level within a complex organization

Audience: Public
Date/Time: Thursday, March 8, 2018; 11:00 am – 12:00 pm EST
Host: IT Metrics & Productivity Institute    @ITMPI
Cost: Free
Registration:   ITMPI Webinar Registration


  

What is Enterprise Business Architecture?  
Presented by Terrell Smith, MPA, CBAP, Senior Trainer and Consultant, Corporate Education Group

This webinar will introduce you to enterprise business architecture, including enterprise-wide analysis and drilling down into the business architecture. A key objective of the session is to provide insights to business decision makers in analyzing the overall organization and business environment and to help them to make informed decisions around business strategies.

Topics will include:

·        Business architecture organizational maturity and roles

·        Understand the enterprise and business architecture key concepts

·        Bodies of knowledge and frameworks

·        Common architectural building blocks

·        Set the stage: understand the business

·        Create a roadmap

·        Build the knowledge base

·        Use the business architecture

Audience: Public
Date/Time: Thursday, March 8, 2018; 1:00 pm – 2:00 pm EST
Host: Corporate Education Group    @CorpEdGroup
Cost: Free
Registration:   Corp Education Group Webinar Registration

  


How to Effectively Migrate a Web App to AWS
Presented by Rich Morrow, Global Knowledge

After selecting AWS as your organization’s cloud provider, users will generally have the question, “how do I move my existing web and mobile apps?” Join us for a one-hour webinar where our AWS course director and master instructor Rich Morrow discusses best practices and techniques, the core AWS services to use and performs a live demo of migrating an existing site.

Using AWS best practices  and concepts we cover in the "Migrating to AWS" course, in this hands-on interactive webinar, we'll explore:

·        The value of migrating to AWS

·        The phases of migration: Discovery, Planning, Migration, Validation and Optimization

·        Core services used in a web app migration

·        Live Demo on AWS: Migration of an existing site to show users how simple and quick it can be

·        Q&A

Audience: Public
Date/Time: Thursday, March 8, 2018; 2:00 pm – 3:00 pm EST
Host: Global Knowledge    @GlobalKnowledge
Cost: Free
Registration:   Global Knowledge Webinar Registration



  
IIBA® Certification Screen-side Chat
Presented by Aaron Whittenberger, CBAP, Bluegrass IIBA Chapter

This is a free online chat session with one of our CBAP® recipients. The CBAP mentor will tell you of their journey to become IIBA® Certified, provide tips & tricks on anything related to IIBA Certification from the application process to re-certification. Anyone interested in ECBA™, CCBA® or CBAP® certification is welcome to come and ask questions of our CBAP mentor.

Audience: Public
Date/Time: Friday, March 9, 2018; 12:00 pm – 12:30 pm EST
Host: Bluegrass IIBA Chapter    @IIBABluegrass
Cost: Free
Registration:   Bluegrass IIBA Webinar Registration

  


How to implement SAFe to deliver compliant software releases
Presented by Dr. Steve Mayner, Scaled Agile, and Chris Ruch, Blueprint

 Many large enterprises operate in an environment governed by laws, regulations, industry standards, and more.

This webinar provides practical guidance for companies to transform their compliance-sensitive products by leveraging Blueprint Storyteller capabilities to execute on the recently updated Regulatory and Compliance guidance for SAFe.

Audience: Public
Date/Time: Tuesday, March 13, 2018; 11:00 am – 12:00 pm EDT
Host: Blueprint Software Systems
Cost: Free
Registration:   Blueprint Webinar Registration

  
 

Business rules made easy with Bonita and TCPS integration

Presented by Zoltan Tanczos, President, T-Logic

Business rules are a big part of process automation. What if they need to be modified by business users?

Here is where the business rules engine comes into play. It makes business rules easy to define, and gives even non-technical users full control!

This webinar will present an integration between the Bonita process-based application platform and TCPS, the business rules solution from T-Logic.

Join us to learn more about business rules and understand how Bonita and TCPS work together to create applications that can be easily adapted to your users' needs.

Audience: Public
Date/Time: Tuesday, March 13, 2018; 11:00 am – 12:00 pm EDT
Host: Bonitasoft    @Bonitasoft
Cost: Free
Registration:  Bonitasoft Public Webinar Registration
  



Outsourcing Requirements Discovery
Presented by Rob Stewart, Senior Consultant, IAG Consulting

This session is for project managers that sometimes need to contract externally for requirements discovery services in order to make their project a success.  This session shares hard facts, case studies, and a wealth of experience in successful – and not so successful – contracting approaches for the senior project manager.  Supercharging a project by accelerating the requirements discovery phase is a solid strategy – but how do you ensure the company will get solid business value from the activity?

Learning Objectives:

1.      Effective analyst engagements models that drive value

2.      Red flags in your review cycle:  clear signals that you have, or will have, issues with your requirements discovery team.

3.      Setting targets for timetable and turnaround:  what should you expect from a top notch analyst team?

Audience: Public
Date/Time: Wednesday, March 14, 2018; 10:00 am – 11:00 am EDT
Host: IAG Consulting    @IAGConsulting
Cost: Free
Registration:    IAG Consulting Public Webinar Registration
  



Turn Fuzzy Goals into Successful Projects
Presented by: Terry Schmidt

In this webinar we will teach you how to sharpen your strategic intentions and develop a project plan to realize all of your goals. Features the Logical Framework Approach.

Audience: Public
Date/Time: Wednesday, March 14, 2018; 11:00 am – 12:30 pm EDT
Host: IT Metrics & Productivity Institute    @ITMPI
Cost: Free
Registration:   ITMPI Webinar Registration


  
  
Strategic Thinking
Presented by Johannah (Jody) Jones, Ph.D., President, Strategic Transformations

Steps to Developing a Strategic Mindset

Many organizations have the tendency to lose their grasp on long-term plans in order to get immediate results. That’s why strategic thinking skills are essential for employees at all levels.

Everyone needs to be able to evaluate ideas, devise alternatives, make hard choices and align tactics to reach business objectives.

This program offers you a powerful introduction to AMA’s Strategic Thinking seminar, explaining the combination of concepts around the skills needed to think strategically and the practices that allow participants to develop and hone their skills in a classroom environment.

This course is designed for people who want to be able to move beyond day-to-day, reactionary thinking to gain a more long-term and future-focused perspective.

What You Will Learn
Join us for a preview of this seminar, including:

·        Traits that determine the ability to think strategically 

·        An introduction to AMA’s 9-part model for strategic thinking 

·        Tips for putting the model into practice in your daily life

While attending this preview is FREE, reservations are required.

Audience: Public
Date/Time: Wednesday, March 14, 2018: 12:00 pm – 1:00 pm EDT
Host: American Management Association    @AMAnet
Cost: Free
Registration:   AMA Public Webcast Registration




Software Requirements: Practices You Can Do To get Beyond Ambiguous One-liners
Presented by: Neil Potter

The objective of this session is to give attendees a summary tool kit of practices to improve requirements elicitation, development and management.

Audience: Public
Date/Time: Thursday, March 15, 2018; 11:00 am – 12:30 pm EDT
Host: IT Metrics & Productivity Institute    @ITMPI
Cost: Free
Registration:   ITMPI Webinar Registration

   

Hands on Session: Identifying user Needs and Deriving User Requirements
Presented by Thomas Geis, UXQB

In his earlier webinar sessions, Thomas Geis presented the methodology for identifying user needs within information about the „context of use“ (users, their tasks, the resources they use, the environment(s) they are in). The focus of this webinar is walking through real examples and see how the process of „finding the gold nuggets in the top soil works in practice. Thomas will briefly recap the methodology and explicitly walk through several concise real-world examples of interview data and analyze them on the spot for user needs and derivable user requirements.

What you will take away from this webinar:

·        How to extract user needs systematically from any piece of contextual information

·        How to compose user needs based on a pre-defined solid syntax rule

·        How to derive user requirements related to usability and user experience

·        How to avoid „solutioning“ too early and facilitate breakthrough innovation

Audience: IIBA Members
Date/Time: Friday, March 16, 2018; 10:00 am – 11:00 am EDT
Host: International Institute of Business Analysis    @IIBA
Cost: Free
Registration:    IIBA Members Only Webinar Registration