Presented by Scott Young, Consultant
For a sales team to be able to credibly position itself as the solution to a customer's business challenges and opportunities, team members must first be intimately aware of what is happening in the customer's organization, both internally and externally.
This requires a robust process of research and analysis and a toolset that will enable a holistic view of the customer's organization before engaging with the stakeholders.
In this hour-long webinar, business technology expert Scott Young introduces the key techniques and tools required to develop this level of customer intimacy, including:
· Research and Analysis
o Establishing relevance of a business outcome
approach (via triage).
o Identifying and developing a point of view
about a potential customer's business.
o Focus and efficiency during a time-constrained
interview.
o Demonstrating credentials and professionalism.
·
Business Model Canvaso Describe, visualize, assess and change business models
Audience: Public
Date/Time: Tuesday, October 6, 2015; 9:00 am – 10:00 am EDT
Host: Global Knowledge @GlobalKnowledge
Cost: Free
Registration: Global Knowledge Webinar Registration
Improving Collaboration and
Customer Alignment on Agile Projects through Visualization
Presented by
Joy Beatty, VP at Seilevel, and Jason Benfield, Product Development at
BlueprintIn this webinar, Joy Beatty, co-author of “Visual Models for Software Requirements” and “Software Requirements, v3” and Jason Benfield, Director of Product Marketing at Blueprint, will discuss the use of Visual Models on Agile Projects, and how they impact collaboration and customer alignment. If you are still having problems with rework and missed deadlines even though you have switched to Agile, this webinar is for you.
In this webinar you will learn:
· Some of the challenges that companies continue to face after they transition to Agile
·
How visualization can address some of those challenges
·
Types of Models that can be effective on Agile projects
Audience: Public
Date/Time: Tuesday, October 6, 2015; 11:00 am – 12:00 pm EDT
Host: Blueprint Systems @Blueprintsys
Cost: Free
Registration: Blueprint Webinar Registration
Leadership as an Act of
Improvisation
Presented by
Kelly Leonard, EVP of The Second City, and Steve Johnston, President of Second
City WorksHow Improvisation Improves Creativity and Collaboration
Leadership has never been easy, but today’s leaders face unprecedented challenges: technology shifts, globalization, once-in-a-generation changes in the workforce as baby boomers retire.
Today’s leaders need to be creative, nimble, and adaptive. They need the skills of an improviser to thrive amidst the changes and unknowns that characterize the modern workplace.
What You Will Learn
Join Second City Works for a fun and instructive session where you’ll learn how you can develop the improviser’s toolkit to become a better leader.
While attending this program is FREE, reservations are required.
Audience: Public
Date/Time: Wednesday, October 7, 2015; 12:00 pm – 1:00 pm EDT
Host: American Management Association @AMAnet
Cost: Free
Registration: AMA Webcast Registration
Agile Planning for Success
Presented by
Rick Clare, PMP, CBAP, CSM, MSPMOne of the many myths about Agile is that it needs little planning. This webinar will discuss how to effectively do the five levels of Agile planning: product vision, product roadmap, release planning, iteration planning and daily planning. Attend this webinar and learn how planning is done on Agile projects.
Audience: Public
Date/Time: Thursday, October 8, 2015; 12:00 pm – 1:00 pm EDT
Host: PM Centers USA @PMCentersUSA
Cost: Free
Registration: PM Centers USA Webinar Registration
Presented by Alan Pelz-Sharpe, Research Director 451 Research
If there’s one thing we know for sure, it’s that business success depends on how easily employees can collaborate across locations and time zones. It also depends on how quickly teams can glean meaningful insights from a steady stream of business data
Today’s businesses are at a crossroads, though, with increasingly dispersed workforces and information fragmented across front- and back-office systems. How can workers collaborate effectively in this disconnected environment and, more importantly, will the future look different?
In this webinar Alan Pelz-Sharpe, Research Director at 451 Research, will discuss how technology markets will evolve over the next five years to bring the idea of a digitally connected workplace closer to reality. Additionally we’ll cover the key elements of the future of collaboration — from dynamic supply chains, advanced analytics, and crowd computing to social business technologies and digital transformation projects. You’ll come away with a better understanding of how these elements will come together to transform how we work in the future, and get practical tips on how to get started today.
Audience: Public
Date/Time: Thursday, October 8, 2015; 1:00 pm – 2:00 pm EDT
Host: Ziff Davis Events @ZDB2B
Cost: Free
Registration: Ziff Davis Event Registration
Engaging
with Customer Stakeholders
Presented by
Scott Young, ConsultantOnce you have developed insight into a customer's organization and environment, your next step is to engage with the key stakeholders.
These stakeholders are likely to be more senior than those you previously engaged, which can present challenges. You must understand who they are and how to gain access to them, as well as how to engage with them to ensure the best results.
In this hour-long webinar, you will learn the steps required to first identify, then target the appropriate stakeholders and how to elicit requirements from them.
Business technology expert Scott Young will
cover:
· Stakeholder Power Grid
o Actions to be taken with stakeholders.
o Level of interest and power.
·
Strategic Question Asking Framework
o Structured approach to meetings.
o Process-driven meeting approach to reach a
specific goal.
Audience: Public
Date/Time: Tuesday, October 13, 2015; 9:00 am – 10:00 am EDT
Host: Global Knowledge @GlobalKnowledge
Cost: Free
Registration: Global Knowledge Webinar Registration
Enterprise
Architecture Capability Webinar 1: The EA Value Proposition
Presented by
Alison Hawksworth and Guy TozerIn this webinar, the first in a series of three, enterprise architecture (EA) experts Alison Hawksworth and Guy Tozer will help organizations and EA practitioners within those organizations understand why they need an EA.
Hawksworth and Tozer will introduce the need to understand what the value proposition for EA in a business should be, and they will demonstrate the importance of relating the value proposition to properly formed customer segments (in the context of the Value Proposition Canvas). They will examine pains and gains, pain relievers and gain creators, and they will introduce the concepts and differences between features, advantages and benefits.
Audience: Public
Date/Time: Wednesday, October 14, 2015; 9:00 am – 10:00 am EDT
Host: Global Knowledge @GlobalKnowledge
Cost: Free
Registration: Global Knowledge Webinar Registration
BABOK® Series: Agile Q and A Expert Panel
Presented by
Deborah Oliver, Product Manager, IIBAMeet our panel:
Shane Hastie, MIM, CBAP, ICE-VM
Chief Knowledge Engineer & Agile Practice Lead
Software Education
Angela Wick, CBAP, PMP, PBA, ICP-ACC
CEO/Founder
BA-Squared
Edwina Simons MBA, CBAP, SSGB
Founder & CEO
Tech Hybrids, Inc
Ellan Kay Young
Ellan contracts as a BA handyman
Audience: IIBA Members
Date/Time: Wednesday, October 14, 2015; 1:00 pm – 2:00 pm EDT
Host: IIBA @IIBA
Cost: Free
Registration: IIBA Members Webinar Registration
Security Starts with
Authentication
Presented by
Nadav Benbarak, Product Marketing Manager, OktaAuthentication technologies are evolving rapidly to meet the security and usability needs of both consumers and enterprises. Join Okta's Platform expert, Nadav Benbarak, as he discusses the modern identity requirements for B2B and B2C applications and the trends in identity technologies. He'll also introduce the Okta Platform - a complete identity micro-service for any application. This webinar will cover:
·
Trends in identity and authentication technologies
·
Requirements for building identity management for B2B and B2C apps
·
An overview of Okta's Platform capabilities
Date/Time: Wednesday, October 14, 2015; 2:00 pm – 3:00 pm EDT
Host: Ziff Davis Events @ZDB2B
Cost: Free
Registration: Ziff Davis Event Registration
The
Unpleasant Truths of Modern Business Cybersecurity
Presented by Phillip D. Shade, Instructor, Global KnowledgeFrom the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014.
While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach. Shade will cover:
·
What we think is secure versus what is reality.
·
A breach's impact on your budget.
·
Better equipping cyber professionals and the impact of not doing so.
·
The pros and cons of hiring outside vs. training internal personnel.
Date/Time: Thursday, October 15, 2015; 12:00 pm – 1:00 pm EDT
Host: Global Knowledge @GlobalKnowledge
Cost: Free
Registration: Global Knowledge Webinar Registration
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