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which you are interested.
How to Succeed in Your
IIBA® Exam in The 1st Attempt
Presented by LN Mishra, President, Adaptive US
By the end of this webinar, you’ll know:
• How IIBA certifications can play
an important role in your BA career
• How to pass IIBA exam in the 1st
attempt
• Adaptive support for IIBA Exam
prep
• Q&A
Audience: Public
Date/Time: Thursday, May 4, 2023; 12:00 pm – 1:00 pm EDT
Host: Adaptive US
@AdaptiveUS
Business Analytics
Series: 16 Visio Tips in 60 Minutes
Presented by Scott Helmers, Partner, Harvard Computing Group
Most of us learned Visio by doing: a boss or a colleague
said “We need a flowchart of this process. By tomorrow.” Or “Can you create an
org chart of our division?” or “Fred created this diagram before he left. Can
you update it for Monday’s staff meeting?” We make do with what we know, but
never had formal training or time to discover better techniques.
This session will give you 16 tips and tricks to move you
past where you are now and into a world of new features and enhanced
productivity. Presented by the best-selling author of Visio books over the last
decade, you’ll learn about settings that will turn you into a Visio power user.
You’ll see hyperlinking secrets that will double the communication power of any
diagram. You’ll discover a set of buttons that take the nudging and guesswork
out of aligning and distributing shapes. And if you have the right version of
Visio, you’ll find out that you don’t even need to drag shapes onto the page:
put your data in Excel and Visio will build the diagram for you!
Audience: Public
Date/Time: Thursday, May 4, 2023; 3:00 pm – 4:00 pm EDT
Host: International Institute of Business Analysis @IIBA
ESM Webinar Series Part
1: ESM Foundations: Do You Understand Your Customer Journey?
Presented by Devin Anderson, Sneha Crews, and Dan Telxeira,
Cprime
Enterprise Service Management (ESM) is an optimized
combination of the right software solution, well-thought-out processes and
workflows, and customized automation that effectively supports a
customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we will be focusing on those building blocks
to provide a well-rounded understanding of ESM and how it can effectively
uplevel your internal and external customer service processes.
In Part One of this webinar series you will learn:
• The vital importance of cultivating a
customer-first mindset
• How to adjust your mindset to view
your services as products
• The power of a product/service roadmap
Audience: Public
Date/Time: Thursday, May 4, 2023; 1:30 pm – 2:30 pm EDT
Host: Cprime
@Cprime
IIBA Certification Chat
Presented by Dr. Susan Heidorn
The event is a free chat session. It features written
questions and live answers by an experienced CBAP from Watermark Learning.
Topics include anything related to IIBA's certifications, ranging from the
ECBA, CCBA, CBAP, or IIBA-AAC application to the exams to re-certification.
Audience: Public
Date/Time: Friday, May 5, 2023; 12:00 – 1:00 pm EDT
Host: Watermark Learning
@WatermarkLearn
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